Contact Us

Have a question, a problem to report, or a partnership proposal? Reach us through any of the channels below.

General support

support@surerento.com

We aim to respond within one business day (Monday–Friday, 8am–6pm EAT).

Report a listing

If you believe a listing is fraudulent, misleading, or violates our community guidelines, use the Report button on the unit's detail page. Our team reviews every flag within 24 hours.

Identity verification

Seekers who need to verify their identity should contact us via the in-app support option or email verify@surerento.com with their name and registered phone number.

Partnerships & media

For business partnerships, press enquiries, or API access: partners@surerento.com

Office

Kampala, Uganda.
(We are a remote-first team. Walk-in visits are not available at this time.)